Sephora let shoppers say "leave me alone"

Hi Reader, Back in 2019, some Sephora stores in Europe put two stacks of shopping baskets by the door. Red meant: I'd like some help. Black meant: I'd rather shop on my own. A shopper posted a photo, and it went viral. Most of the replies came from people tired of hearing "Can I help you find anything?" every few feet. Finally, a way to say "I'm good, thanks" without saying a word. Here's what I love about it. Nobody walked into that store cold. Everyone came in wanting something. They just...